Bolograhak.com for Consumer Complaints

What great people have to say about customer service?Introspecting some of them to keep our spirit pure.

"Your negligence towards customer is our reason being here" – BoloGrahak

"We are striving to be your subconsciuos (serving hand ) whenever you choose to serve your customer" – Bolograhak

"We look little bit cooler while handling complaints" – Bolograhak

"We don't mind hearing complaint is an opportunity to stay in business so we care" – Bolograhak

Now from some lesser known people :)

"Customer relationships and repeat customers bring to the growth of the online business” 

“The customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption on our work. He is the purpose of it. He is not an outsider on our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so”- Mahatma Gandhi

" The consumer is not a moron, she is your wife"- David Ogilvy

"You insult her intelligence if you assume that a mere slogan and a few vapid adjectives will persuade her to buy anything. She wants all the information you can give her" - David Ogilvy

“There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else” -Sam Walton

"Customer service is not a department, it's an attitude"

“The goal as a company is to have customer service that is not just the best, but legendary” -Sam Walton

"A happy customer will tell 3 friends.An unhappy customer will tell the whole world"

“People perform best and deliver the best customer service when they like what they do”

"If we don't take care of the customer...somebody else will"

"The customer is our reason for being here"

"When the customer comes first, the customer will last" -Robert Half

"A sale is not something you pursue, it's what happens to you while you are immersed in serving your customer"

"The customer perceives service in his or her own terms"

“Do what you do so well that they will want to see it again and bring their friends”- Walt Disney

“Our life is frittered away by detail. Simplify, simplify!” - Henry David Thoreau

“Your earning ability today is largely dependent upon your knowledge, skill and your ability to combine that knowledge and skill in such a way that you contribute value for which customers are going to pay.” – Brian Tracy

“If you make customers unhappy in the physical world, they might each tell 6 friends. If you make customers unhappy on the Internet, they can each tell 6,000 friends” -Jeff Bezos


“Customers don't expect you to be perfect. They do expect you to fix things when they go wrong” - Donald Porter

“Being on par in terms of price and quality only gets you into the game.Service wins the game.” -Tony Alessandra

“Our greatest asset is the customer! Treat each customer as if they are the only one!” -Laurice Leitao

“Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business.” – Zig Ziglar

“To my customer: I may not have the answer, but I'll find it. I may not have the time, but I'll make it”

“You'll never have a product or price advantage again. They can be easily duplicated, but a strong customer service culture can't be copied” - Jerry Fritz

“Although your customers won't love you if you give bad service, your competitors will.” - Kate Zabriskie

“Customer complaints are the schoolbooks from which we learn”

“Quality in a service or product is not what you put into it.It is what the client or customer gets out of it.”
- Peter Drucker

"Never underestimate the power of the irate customer"

“Customers who don't get support become someone else's customers”

“Good leaders must first become good servants” -Robert Greenleaf

“I won't complain. I just won't come back” - Customer

“In the world of Internet Customer Service, it's important to remember your competitor is only one mouse click away” - Doug Warner

The customer's perception is your reality” - Kate Zabriskie

“The longer you wait, the harder it is to produce outstanding customer service” - William H. Davidow

“Treat every customer as if they sign your paycheck … because they do”

“Washrooms will always tell if your company cares about its customers”

“You are serving a customer, not a life sentence.Learn how to enjoy your work.” -Laurie McIntosh

"If you don't genuinely like your customers, chances are they won't buy.." - Tom Watson

"He profits, most who serves best." -Arthur F. Sheldon