Tuesday, 29 April 2014

Online Consumer Complaint Websites & Consumer Complaint Forums.

Where can i discuss my Consumer Complaints in Online Consumer Forums?


There are many Consumer Complaint Online Forums where you can post your Complaints to get some response from company as well as to save other Consumers of such bad experiences.So these Complaints act as a good review for other Consumers as well.

In some Cases Consumers do get a favorable response from one of their representatives, but in most of the cases the responses are automated,copy pasted & from a customer care executive unaware of how to solve a complaint.They are mostly deployed to take care of online reputation of the companies as it takes a huge hit when a complaint is posted against them.

Below are the reviews of Consumer Complaint Websites or what can be expected from various public Consumer forums available

Consumer complaints.in:

Don't expect companies lacking consumer consciousness to respond to your complaints.
You can post Consumer complaints across various industries but can expect some response for online shopping complaints,online traveling complaints & Insurance complaints.

Grahakseva.com

Again it is a consumer forum where you can post your consumer complaints. As we have notice telecom complaints, e-commerce complaints & financial complaints do get some attention.

akosha.com: 

Akosha is a private Consumer Forum Portal and charge for their premium services like resolving consumer complaints

icomplaints.in, complaintsboard.in, consumer court.in are some other consumer web forums where you can post your complaint but do not expect some response.


Can i take my Complaint to any government agencies?


http://www.core.nic.in : You can try posting your consumer complaints as it claims to be backed by department of consumer affairs.

http://ccrc.in : You can submit complaints & can track your complaints as well.

There are some NGO's which can help you in consumer court.

http://consumeraffairs.nic.in You can get the detailed information of consumer courts 7 consumer forums in your city.

Visit www.icrpc.org to know more the procedures of filing a consumer complaint in consumer court.
It's alternate web portal is www.consumergrievance.com

I. ICRPC: It helps grieved customer in approaching consumer courts for their consumer complaints.However they may charge some fees for their services which can be known by mailing it them at this id icrpc.india@gmail.com with your complaints.


II. You can view http://ncdrc.nic.in : National Consumer Disputes Redressal Commission exercises administrative control over State Commissions.

Get the addresses of the district consumer forums & state consumer disputes redressal commissions.

Cheers!!